Replacement Undersink Water Filter | WD-RF10 WD-RF15 WD-RF17
Replacement Undersink Water Filter | WD-RF10 WD-RF15 WD-RF17
Replacement Undersink Water Filter | WD-RF10 WD-RF15 WD-RF17
Replacement Undersink Water Filter | WD-RF10 WD-RF15 WD-RF17

Replacement Undersink Water Filter | WD-RF10 WD-RF15 WD-RF17

Waterdrop
Regular price $24.99
Sale price $24.99 Regular price
8000 Gallons(Replacement of 10UA)
16000 Gallons(Replacement of 15UA)
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Shipping policy

Shipping rates and delivery estimates


Shipping Method

Estimated Delivery Time

Costs

Economy Shipping

4-10 Business Days

Free

Standard Shipping

3-6 Business Days

$5.99(Free on order over $200)

Express Shipping

2-5 Business Days

$12.99


* Shipping charges for your order will be calculated and displayed at checkout.

* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.


Handling Time:

We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.


Track your order

Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.


Shipping areas

The products can be delivered to the most of states in United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.


International shipping

We are sorry that the international shipping service is not supported for the time being.


Shipping Carriers

We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx and Amazon Logistics US.


Delivery Time Exceeded

Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@waterdropfilter.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Note: We don't accept requests to specify a certain carrier to deliver the package.


Shipping origin

The package will be shipped from one of our US warehouses closest to your location.

* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!


Sales Tax

The sales tax will be collected in accordance with U.S. tax laws. Customers whose delivery address within the following states will be charged a certain tax at checkout, and the tax rate is determined by the local government. (AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI) All taxes collected will be reported and filed to the IRS on time.

30-Day Return ×
No Worries Guarantee

Thank you for shopping at Waterdrop. We appreciate your decision to purchase our products and aim to ensure a rewarding experience throughout your exploration, evaluation, and purchase process.


Order Cancellations:


If you wish to cancel an order, please contact our customer service team.


1. If you contact us within 24 hours of purchase:


Since most orders ship the same day, kindly email us at contact service@waterdropfilter.com or call us at (888)-352-3558 within 24 hours of placing the order. There will be no cancellation fees for standard items canceled before shipment. If the package has already been shipped, we will provide a prepaid label for return, and once we receive the package from you, we will issue a refund.


2. If you contact us after 24 hours of purchase:


  • In such cases, you will need to bear the shipping fee if the package is already shipped (subject to our system status, not the order status).
  • The product must be damage-free, packed in the original packaging we sent to you, and returned with the original receipt of purchase.
  • We will process your refund after receiving the package.

30-day Risk-free Return Policy:


  • You are eligible to return any item* within 30 days of receipt.
  • All returned items must be disassembled and repackaged as they were originally received.
  • The 30-day risk-free return policy applies to all item*.
  • No restocking fee will be charged, but customers are responsible for the return shipping cost. We will cover the return postage expenses in the case of any return requests related to a quality issue.
  • Please note that the 30-day risk-free return policy is only valid for orders* within the continental United States.


Return after 30 Days of Receipt:


  • You may still return any item after 30 days of receipt.
  • In this case, customers are responsible for the return shipping cost. The total cost of shipping will be deducted from your refund.
  • All returned items must be disassembled and repackaged as they were originally received.
  • A 10% restocking fee will be applied to all returned products. However, in the event of any return requests related to a quality issue, we offer free returns or replacement with a new product.


1-year Warranty:


Enjoy peace of mind and confidence in your purchase with our 1-year warranty, backed by lifetime technical support.


If you receive a damaged item and wish to file a claim, please email service@waterdropfilter.com with your order information and a picture of the damaged or incorrect product. We are eager to assist you.


For products that become defective during the warranty period due to a quality issue, rather than your own breakage or misuse, we can accept a free return, provide free repair service, or issue a new replacement.


Exchange Policy:


1. Defective Products:


If you receive a product with quality issues or damages, please contact our customer service team within 30 days of receipt. We will provide you with a free exchange service. Please provide order information and photos of the damaged product when contacting our customer service team for better assistance.


2. Non-Quality Issues:


If you wish to exchange a product for non-quality-related reasons, please note the following:


  • The product must be within 30 days of purchase and unused.
  • The product must be returned in its original packaging, along with the original purchase receipt.
  • You will be responsible for the re-shipping costs.
  • Please note that the exchange policy is only applicable to orders made on the official waterdropfilter.com.

How to Return a Product?


If you would like to return a product, please follow these guidelines:


Step 1: Contact our customer service team before returning a product. We will respond with return instructions within 24 hours.


How to contact us:

Email: service@waterdropfilter.com

Toll-free Tel: (888)-352-3558


Step 2: Prepare the package after receiving confirmation from the customer service team, and please note the following requirements:


  • Include the order number in the package. You can print out the order detail page or leave a note inside the package.
  • Ensure the package contains the original receipt of purchase.
  • Return the product in the original packaging we provided.
  • The product must be damage-free (this does not apply to defective products, as damage will void the refund).

Step 3: Contact our customer service and provide your return tracking number. We will track the package and process your refund within 5 working days after receiving and inspecting the package.


General Information for All Returns:


1. Defective Products:

If you receive a product with quality issues or damages, please contact our customer service team. we provide free returns, replacement with a new product, and comprehensive technical support.


2. Non-Quality Issues:


  • You are responsible for shipping the products to the return address provided.
  • Returned items will undergo inspection before issuing a refund.
  • Refunds will be processed within 5 working days after the item has been inspected, and it may take 4-7 days to be reflected in your credit card statement.
  • We highly recommend using a traceable and insurable shipping method for your return. We are not responsible for returns lost or damaged in transit, and you will need to file a shipping claim.
  • Please note that orders made via 3rd-party sellers, including Amazon, are not eligible for our return policy.
  • All returned items must be disassembled and repackaged as they were originally received. Items returned in a condition other than "like new" will be subject to a 10% restocking fee to cover repairs or part replacement. The restocking fee will be deducted from your refund.

Return Address:


Ecolife Technologies, Inc.

1951 S Lynx Pl,

Ontario, CA 91761

United States

Tel: 888-352-3558


Price Match Policy:


At Waterdrop, we highly value our customers' shopping experience. That's why we offer a 30-day price match guarantee. If you happen to notice a price reduction on the item you purchased at waterdropfilter.com within 30 days of your purchase, you are eligible to claim a price-match refund. To request a refund, please contact us at service@waterdropfilter.com. We are here to assist you promptly.


Note: This Waterdrop price-change refund policy only applies to items shipped and sold by waterdropfilter.com. If you're buying from a different vendor, you'll need to contact that seller if the price drops.

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Model number
WD-RF10
WD-RF15
WD-RF17
Product dimensions
 WD-RF10: 3.6" * 3.85" * 12.3"
WD-RF15: 3.6" * 3.85" * 16.7"
WD-RF17: 3.6" * 3.85" * 19.1"
Operating temperature
2-38℃/35-100℉
Materials
System cover: BPA-free plastic
Filter: Polyester membrane Activated carbon block KDF
With a filtration accuracy of 0.5 μm, the Waterdrop Undersink Water Filter reduces chlorine, taste and odor, sediment, rust, and other heavy metals. You don’t have to worry about the safety of the filtered water. The filters are designed to fit Waterdrop Undersink Water Filtration System (WD-UA series, WD-UB series, WD-UC series) to meet different water needs. Compatible with all three methods of connection, the under counter water filters bring you purified water from your original faucet, our dedicated faucet, or your refrigerator. The filter replacement is as user-friendly as it gets. Innovative system design allows you to replace the filter within only 3 seconds. The push-to-connect fittings make installation and replacement easier than ever, saving you time and effort. No additional tools needed. Get easy access to clean, safe, and healthy purified water with Waterdrop!
Waterdrop Undersink Water Filtration System is a compact undersink water filtration system designed to improve the quality of your tap water. The system has advanced filtration technology that delivers tasty purified water from the first sip to the last drop. With a filtration accuracy of 0.5 μm, Waterdrop Undersink Water Filtration System reduces chlorine, taste and odor, sediment, rust, and other heavy metals. You don’t have to worry about the safety of the filtered water. Waterdrop Undersink Water Filtration System comes with three connection plans to meet your various water needs, with plan A to connect to your own faucet, plan B to connect to a dedicated faucet, and plan C to connect to your refrigerator/icemaker. The system filters out contaminants while retaining beneficial elements. It’s ideal for cooking, washing fruits and vegetables, and washing dishes. The stable water flow rate ensures that you can use clean water immediately. The system reduces contaminants in tap water that lead to dry skin and nervous system problems. The filtered water is also ideal for face washing, skincare, and personal cleansing, as it maintains skin vitality. The system works without electricity and doesn’t produce wastewater. Also, the system is ideal for RV use. With efficient filtration performance, the system delivers tasty, purified water to meet your various outdoor water needs. The specially added KDF ensures filter hygiene even during the non-camping season. The compact design saves a lot of under-sink space and creates more room for storage. Say farewell to bulky bottled water.
Less consumption and more energy conservation
Compact
but efficient design
  • The compact design saves a significant amount of under-sink space and creates more room for storage.
3-second
filter replacement
  • Innovative system design allows you to replace the filter within only 3 seconds. The push-to-connect fittings make installation and replacement easier than ever, saving you time and effort. No additional tools needed!
No waiting for pure water
No waiting for pure water
Compatible with
WD-UA/UB/UC
  • The under sink water filters are designed to fit all WD-UA/UB/UC series to meet different water needs. Compatible with all three ways of connection, the filters bring you purified water from your original faucet, our dedicated faucet, or your refrigerator.
Improved filtration
  • With a filtration accuracy of 0.5μm, this under-sink water purification system reduces the contaminants such as chlorine, taste and odor, sediment, rust, and other heavy metals, which is tested by the third-party laboratory. You don’t have to worry about the safety of the filtered water. [1]
CF Filter and MRO Filter
Composite filter technology
Superior material
  • The under-sink water filter adopts activated carbon block along with other advanced filter media, ensuring efficient and safe filtration. The BPA-free, lead-free material ensures more reliable use from the inside out.
Extended filter life
  • Filtration capacity up to:
  • 8,000 gallons
  • 16,000 gallons
  • 19,000 gallons
  • Waterdrop Undersink Water Filtration System can meet a tap water consumption of 22 gallons a day.[2]
Reverse osmosis membrane
Composite filter technology
Less future replacement cost
  • On average, you’ll pay only 5¢ per day for the filter replacement and your water quality will improve with each passing day.
  • Note: Cost varies according to product model.
Reference:
[1] *Information is based on EPA Facts About Actived Carbon Treatment by EPA in 1992
[2] *The service life mentioned above is subject to chlorine reduction. Actual result varies according to the local water quality.
Is the filter compatible with the WD-UA/UB/UC plan?
The filters are designed to fit all WD-UA/UB/UC series to meet different water needs.
How easy is it to replace the filter?
Innovative system design allows you to replace the filter in only 3 seconds. The push-to-connect fittings make installation and replacement easier than ever, saving you time and effort. No additional tools needed!
Can I use this filter with well water?
If your home already has a whole-house filter, then the filter can work perfectly with well water.
Can the filter reduce TDS?
TDS stands for total dissolved solids and is basically composed of inorganic salts and a small amount of organic matter. The purifier can reduce harmful substances while keeping beneficial trace elements, though it is not designed for significant TDS removal. Please choose Waterdrop RO system if you’d like to reduce TDS.
Can this filter inhibit bacteria?
This filter adopts advanced KDF, which effectively inhibits the growth of bacteria. If you are looking specifically for bacteria removal from this purifier, you will want to check out the UF collection, which is designed to reduce bacteria. With a pore size of 0.01 μm, the purifier can effectively reduce contaminants, ensuring clean, safe, and healthy purified water. Please click here to find the one that’s right for you!
What is the filter service life?
○WD-RF10: 12 months/8,000 gallons
○WD-RF15: 24 months/16,000 gallons
○WD-RF17: 36 months/19,000 gallons