Replacement Filters for undersink 3-stage Filtration system
Replacement Filters for undersink 3-stage Filtration system
Replacement Filters for undersink 3-stage Filtration system
Replacement Filters for undersink 3-stage Filtration system

Replacement Filters for undersink 3-stage Filtration system

Waterdrop
Regular price $76.99
Sale price $76.99 Regular price
One set (3 filters included)
WD-10PP
WD-10GC
WD-10CT
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Shipping rates and delivery estimates


Shipping Method

Estimated Delivery Time

Costs

Economy Shipping

4-10 Business Days

Free

Standard Shipping

3-6 Business Days

$5.99(Free on order over $200)

Express Shipping

2-5 Business Days

$12.99


* Shipping charges for your order will be calculated and displayed at checkout.

* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.


Handling Time:

We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.


Track your order

Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.


Shipping areas

The products can be delivered to the most of states in United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.


International shipping

We are sorry that the international shipping service is not supported for the time being.


Shipping Carriers

We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx and Amazon Logistics US.


Delivery Time Exceeded

Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@waterdropfilter.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Note: We don't accept requests to specify a certain carrier to deliver the package.


Shipping origin

The package will be shipped from one of our US warehouses closest to your location.

* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!


Sales Tax

The sales tax will be collected in accordance with U.S. tax laws. Customers whose delivery address within the following states will be charged a certain tax at checkout, and the tax rate is determined by the local government. (AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI) All taxes collected will be reported and filed to the IRS on time.

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No Worries Guarantee

Thank you for shopping at Waterdrop. We appreciate your decision to purchase our products and aim to ensure a rewarding experience throughout your exploration, evaluation, and purchase process.


Order Cancellations:


If you wish to cancel an order, please contact our customer service team.


1. If you contact us within 24 hours of purchase:


Since most orders ship the same day, kindly email us at contact service@waterdropfilter.com or call us at (888)-352-3558 within 24 hours of placing the order. There will be no cancellation fees for standard items canceled before shipment. If the package has already been shipped, we will provide a prepaid label for return, and once we receive the package from you, we will issue a refund.


2. If you contact us after 24 hours of purchase:


  • In such cases, you will need to bear the shipping fee if the package is already shipped (subject to our system status, not the order status).
  • The product must be damage-free, packed in the original packaging we sent to you, and returned with the original receipt of purchase.
  • We will process your refund after receiving the package.

30-day Risk-free Return Policy:


  • You are eligible to return any item* within 30 days of receipt.
  • All returned items must be disassembled and repackaged as they were originally received.
  • The 30-day risk-free return policy applies to all item*.
  • No restocking fee will be charged, but customers are responsible for the return shipping cost. We will cover the return postage expenses in the case of any return requests related to a quality issue.
  • Please note that the 30-day risk-free return policy is only valid for orders* within the continental United States.


Return after 30 Days of Receipt:


  • You may still return any item after 30 days of receipt.
  • In this case, customers are responsible for the return shipping cost. The total cost of shipping will be deducted from your refund.
  • All returned items must be disassembled and repackaged as they were originally received.
  • A 10% restocking fee will be applied to all returned products. However, in the event of any return requests related to a quality issue, we offer free returns or replacement with a new product.


1-year Warranty:


Enjoy peace of mind and confidence in your purchase with our 1-year warranty, backed by lifetime technical support.


If you receive a damaged item and wish to file a claim, please email service@waterdropfilter.com with your order information and a picture of the damaged or incorrect product. We are eager to assist you.


For products that become defective during the warranty period due to a quality issue, rather than your own breakage or misuse, we can accept a free return, provide free repair service, or issue a new replacement.


Exchange Policy:


1. Defective Products:


If you receive a product with quality issues or damages, please contact our customer service team within 30 days of receipt. We will provide you with a free exchange service. Please provide order information and photos of the damaged product when contacting our customer service team for better assistance.


2. Non-Quality Issues:


If you wish to exchange a product for non-quality-related reasons, please note the following:


  • The product must be within 30 days of purchase and unused.
  • The product must be returned in its original packaging, along with the original purchase receipt.
  • You will be responsible for the re-shipping costs.
  • Please note that the exchange policy is only applicable to orders made on the official waterdropfilter.com.

How to Return a Product?


If you would like to return a product, please follow these guidelines:


Step 1: Contact our customer service team before returning a product. We will respond with return instructions within 24 hours.


How to contact us:

Email: service@waterdropfilter.com

Toll-free Tel: (888)-352-3558


Step 2: Prepare the package after receiving confirmation from the customer service team, and please note the following requirements:


  • Include the order number in the package. You can print out the order detail page or leave a note inside the package.
  • Ensure the package contains the original receipt of purchase.
  • Return the product in the original packaging we provided.
  • The product must be damage-free (this does not apply to defective products, as damage will void the refund).

Step 3: Contact our customer service and provide your return tracking number. We will track the package and process your refund within 5 working days after receiving and inspecting the package.


General Information for All Returns:


1. Defective Products:

If you receive a product with quality issues or damages, please contact our customer service team. we provide free returns, replacement with a new product, and comprehensive technical support.


2. Non-Quality Issues:


  • You are responsible for shipping the products to the return address provided.
  • Returned items will undergo inspection before issuing a refund.
  • Refunds will be processed within 5 working days after the item has been inspected, and it may take 4-7 days to be reflected in your credit card statement.
  • We highly recommend using a traceable and insurable shipping method for your return. We are not responsible for returns lost or damaged in transit, and you will need to file a shipping claim.
  • Please note that orders made via 3rd-party sellers, including Amazon, are not eligible for our return policy.
  • All returned items must be disassembled and repackaged as they were originally received. Items returned in a condition other than "like new" will be subject to a 10% restocking fee to cover repairs or part replacement. The restocking fee will be deducted from your refund.

Return Address:


Ecolife Technologies, Inc.

1951 S Lynx Pl,

Ontario, CA 91761

United States

Tel: 888-352-3558


Price Match Policy:


At Waterdrop, we highly value our customers' shopping experience. That's why we offer a 30-day price match guarantee. If you happen to notice a price reduction on the item you purchased at waterdropfilter.com within 30 days of your purchase, you are eligible to claim a price-match refund. To request a refund, please contact us at service@waterdropfilter.com. We are here to assist you promptly.


Note: This Waterdrop price-change refund policy only applies to items shipped and sold by waterdropfilter.com. If you're buying from a different vendor, you'll need to contact that seller if the price drops.

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Model Number
WD-10PP/ WD-10GC/ WD-10CT
Feed Water Pressure
10-125 psi
Feed Water Temperature
35-100℉/ 2-38℃
Flow Rate
1.7-2gpm
Filter Capacity
WD-10PP: 6 months
WD-10GC: 8-12 months
WD-10CT: 12-18 months

Is under counter water filter worth to buy?

Date back to about a decade ago, Americans don’t pay much attention on water pollution issue. So the under counter water filter isn’t that necessary in the US households. Because they believe that the US municipal tap water has been treated and tested under vigorous procedures, which ensures drinking water safety.
It’s supposed to be so. However, non-stop water safety crisis occurs that suggested otherwise. Recently, drinking water in Flint, Michigan was found to contain high level of lead, poisoning the residents, especially children.
It turned out that, though the water was certified to be safe out of the factory, it traveled to your home with various contaminants along the way. In this case, it carried lead from the old pipes to the homes of over 100,000 residents.
Thus, the sole reliance on factory’s treatment to our drinking water is not enough. There is a very high chance that your drinking water comes with lead, chlorine, bacteria, and a bunch of other contaminants that can lead to serious health problems.
In all, to meet your household daily water needs for drinking and cooking, the countertop and under-sink filters are your best solution.

What is the difference between WD-TSA and WD-TSB ?

WD-TSA is designed to connect to your original faucet and has different connecting options for your under sink or a RV. While WD-TSB comes with a lead-free brushed stainless steel faucet. It has a high water flow, giving you clean drinking water anytime you need it. You can make your choice based on the your household needs.

What are the differences between WD-TSA / TSB and WD-UA / UB ?

WD-TSA/ TSB is the upgrade version of WD-UA/ UB. This 3-stage under the sink filter system is composed of three filters and has more filtration materials than WD-UA/ UB. The added last two filters are full of active carbon to improve water taste greatly.

How to replace under counter water filters ?

Replacement takes only 3 seconds for its twist-lock design. Just pull off the old filter and insert a new one into the cap.

When to replace the filters of this under sink water filtration system ?

The 3 filters have a lifespan of 6 months, 8-12 months, and 12-18 months, respectively. The long lifespan reduces the burden of purchasing and replacing filters every now and then. Please make sure to change filters within the recommended lifespan to get best purification performance and avoid the secondary pollution caused by expired filters.

What can this under counter water filter remove ?

This under counter water filter is more effective than ones with single filter. The PP cotton effectively reduces rust, sand, large particles, etc. The granular activated carbon filter reduces chlorine, taste and odor, thus improving water taste. The natural carbon block and KDF filter prevents pollutants from accumulating and ensures water quality furthermore. [1]
Compatible with
WD-TSA/ WD-TSB
Certified CT filter by WQA
This CT filter for under sink water filtration system is certified by WQA against NSF/ANSI Standards 42 in model EWF -8016S for the reduction of 92.7% chlorine, taste and odor, and to NSF/ANSI 372 (≤0.25% lead).
Efficient interception
The PP cotton effectively reduces rust, sand, large particles, etc.
Granular activated carbon filter reduces chlorine, bad taste and odor thus improving water taste.
The natural carbon block enhances water safety furthermore and added KDF prevents pollutants from accumulating.[1]
Easy installation
Just twist off the old under sink water filter and replace it with a new one. There’s no need to call up a plumber or handyman for help.
More durable and cleaner
The sealed water filter for sink is made of durable materials to resist break. The integral design stops harmful substances from breeding as the filter would be fully sealed without the need to open the caps.
Impressive long lifespan
PP filter: 6 months
GC filter: 8-12 months
CT filter: 12-18 months
The actual service life varies according to the local water quality. In order to get the best filtered water, please replace the filter based on the recommended replacement cycle.
Reference:
[1]*Information is based on CARBON BLOCK MANUFACTURING by WQP, June 2001.
*Information is based on EPA Facts About Actived Carbon Treatment by EPA in 1992.
*Information is based on STUDY OF POLYPROPYLENE (PP) CARTRIDGE FILTER CHARACTERISTICS AND DEVELOPMENT OF LIQUID FILTRATION SYSTEM TEST RIG,Jun 2012.